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Title

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Dry Cleaning Attendant

Description

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We are looking for a dedicated and detail-oriented Dry Cleaning Attendant to join our team. In this role, you will be responsible for ensuring that customers' garments are cleaned, pressed, and returned in pristine condition. You will handle a variety of fabrics and materials, ensuring proper care and attention to detail. The ideal candidate will have excellent customer service skills, a strong work ethic, and the ability to work efficiently in a fast-paced environment. As a Dry Cleaning Attendant, you will also be responsible for maintaining the cleanliness and organization of the facility, operating cleaning equipment, and addressing customer inquiries or concerns. This position requires a high level of responsibility, as you will be entrusted with customers' valuable clothing items. If you have a passion for providing excellent service and take pride in your work, we encourage you to apply. Join our team and contribute to a professional and customer-focused environment.

Responsibilities

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  • Receive and tag garments from customers for cleaning.
  • Inspect clothing for stains, damages, or special cleaning instructions.
  • Operate dry cleaning and pressing equipment safely and efficiently.
  • Ensure proper handling of delicate fabrics and specialty items.
  • Maintain cleanliness and organization of the work area.
  • Communicate with customers regarding cleaning processes and timelines.
  • Handle customer complaints or concerns professionally and promptly.
  • Assist with inventory management and supply ordering as needed.

Requirements

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  • High school diploma or equivalent.
  • Previous experience in a dry cleaning or laundry facility is a plus.
  • Strong attention to detail and organizational skills.
  • Ability to operate cleaning and pressing equipment safely.
  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Physical ability to stand for long periods and lift heavy items.
  • Willingness to work flexible hours, including weekends and holidays.

Potential interview questions

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  • Can you describe your experience working in a dry cleaning or laundry facility?
  • How do you ensure proper care for delicate or specialty fabrics?
  • What steps would you take if a customer reported a damaged garment?
  • How do you handle working in a fast-paced environment?
  • Are you comfortable operating cleaning and pressing equipment?